Questions

We will work quickly to ship your order as soon as possible. Processing time is anywhere from 1-3 business days depending on the day you place your order.

As soon as you place an order, you will receive a confirmation email that the order has been placed and you will receive another email once the order is being shipped.

We do offer discount codes. Make sure to subscribe to our newsletter, follow us on Instagram and like us on Facebook so you don’t miss out on any discount codes.

As soon as the order is shipped, you will receive a shipping confirmation that includes your tracking number. This usually will happen anywhere from 1-3 business days after you place your order.

All orders are given a tracking number once they are processed. You will receive your tracking number via email after your order has shipped out.

We’re unable to change the shipping address on an order once it’s placed. Once your order ships, we recommend contacting the shipping carrier directly to update your address.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Refunds will be issued in the original form of payment. Customer is responsible for return shipping.

Please Email: info@rampartpaper to start your return.

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.